Terms of Service
Overview
This website is operated by East-West Tools. Throughout the site, the terms “we”, “us” and “our” refer to East-West Tools. East-West Tools offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not access the website or use any Services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
Legal Compliance – Knife Sales
East-West Tools is committed to the responsible sale of knives and other bladed items. As of September 1, 2024, it is illegal to sell these items to minors under 18. By purchasing, you confirm you are of legal age and the item is intended for lawful use.
Key Terms
- You must not use our products for illegal purposes.
- We may refuse service or cancel orders at our discretion.
- Your content (not including credit cards) may be transferred unencrypted.
- We do not guarantee our website will be error-free or uninterrupted.
Returns & Refunds
Refer to our Refund Policy for details on returns, exchanges, and eligibility for refunds.
Privacy
Your submission of personal information is governed by our Privacy Policy.
Contact
Email: jamie@eastwesttools.com.au
Phone: 0419 216 822
ABN: 33681712578